Built around your business
Different parts of your business live in different people's heads.
We capture what your people know and build it into systems the whole team can use, so the work keeps moving when someone is away.
Each part of your business has someone who just knows how it works. One person knows where the job numbers come from, another knows which supplier takes a week longer than they say, and someone else knows what to do when an order arrives wrong. Most of it was never written down, and what was is out of date.
Those people never really get to switch off. When they take leave, things wait. When they are sick, work goes out late. You have thought about what happens if one of them leaves for good, and then you have thought about something else.
Underneath that, the same details get written on paper and typed into three different places, because that is how it was set up years ago, with the tools of the time. Meanwhile the data that could show you how the business is doing goes unused.
How it works
We help you work out where AI and automation would make a real difference in your business, and we help your team get the most from the tools they already have, in a way that is safe and actually useful.
For most businesses that means less double handling and paperwork, and data you can finally see and act on. Tools that are easier to use also help you keep good staff and good customers.
Find
Two weeks. We follow how the work actually moves through your business, play back what we find, and give you a roadmap of what to fix first.
Build
We prototype early so you can see what is possible and shape it. Every build is weighed on its effect on your staff and customers, what it returns, and what it takes to run.
Operate
We can host it, watch it and fix it when it breaks. Hosting, maintenance and security stay your call.
You control what is built, how much you invest, how fast it moves, and the big decisions on maintenance, hosting and security. We guide you through each one.
Examples of our work
Four businesses we have worked with. We do not name clients on this site.
A Packaging Manufacturer, Auckland
Production planning, held in one person's head.
Working alongside the person who has run production planning for 30 years, we built a system that holds what they know. New team members can learn from it, the old manual steps are gone, production runs faster, and the experienced manager can now take holidays.
Key person in the business since
1996
Deployed.
A Golf Equipment Importer
SKUs per shipment to photograph, describe and list.
Getting each shipment from order to photos to listings on their website took the two owners 10 days of 16-hour days, and there was no way to hand the job to anyone else. With the system we built, new staff without that know-how do it in hours, and the owners spend their time growing the business.
600 to 900
Shipped and in use.
A Trade Services Contractor, Auckland
Flags raised, narrowed to live jobs.
Every job at this busy service business had to be reviewed by one critical person, with no way to tell which jobs needed attention. We built a system that cuts the jobs needing review from more than 1,400 a month to fewer than 100. Invoicing is more accurate, and the work that needs checking gets checked.
1,434 → 91
Shipped 24 August 2026. Validated by the client.
An Outdoor Services Business
Time on each service call, down from 20 to 25 minutes.
A critical team member was leaving, and the business had six weeks to capture what they knew and bring someone else up to speed. We built a dashboard that puts the most important information from several systems on one screen. Calls that averaged 20 to 25 minutes now take 5 to 10, and the person who left was never replaced. Management reports that took three days to produce are now available whenever they are needed.
Average call
5 to 10min
Shipped and in use.
Who we serve
What you can expect from us
Twenty minutes, and we will tell you if there is nothing here.
You will talk to the person who would also do the work. Describe how a job actually moves through your business and they will tell you whether there is anything in it worth automating.
Twenty minutes on a call.
Tell us how the work actually gets done and we will tell you whether there is anything worth automating in it.